CLAIMS ADVOCACY SERVICES
Customizing Services & Solutions to Fit Your Business’ Program & Cultural NeedsCLAIMS ADVOCACY
Claims exposures can damage brand and reputation, impact financial viability and diminish shareholder/stakeholder value. Businesses need to control claims costs to remain competitive and successful in an increasingly complex business environment.
In partnership with AHT and our Claims Advocacy Team, we can help develop a process to navigate and manage the course of your claims. We work with you, your Claim Service Provider and other key partners to ensure appropriate strategies and resources are implemented to mitigate costs and that resolutions are timely. Our goal is to assist you with developing and implementing a measurable and sustainable approach to drive down the Total Cost of Risk.
Critical concerns on the minds of executives and stakeholders include:
Balance sheets that cannot support major claims volatility on financial performance
Continued evaluation and management of the Total Cost of Risk
Increased complexity and cost of claims
Ability to satisfy the needs of the company’s internal and external client
Ensuring the company is aligned with industry best practices
Sarbanes-Oxley compliance
CLAIMS ADVOCACY SOLUTIONS TO POSITIVELY IMPACT YOUR TOTAL COST OF RISK:
- Claims reporting and notice requirement assistance
- Coverage interpretation and analysis
- Desk inquiries and service issues
- Client claim advocacy and Claim Service Provider management
- Establish, revise and implement client special handling instructions and claim specifications
- Claim strategy roundtables as needed
- Open claim reserve and resolution strategy reviews
- Claim Service Provider contract review and pricing negotiation assistance
- Knowledge of local claims and proactive regulatory change monitoring (global and domestic)
- Strategic claim data analysis
- Benchmarking industry and client-specific claim outcomes
- Outcomes based Claim Service Provider claims audit (i.e. best practices, reserve, litigation, etc.)
TEAM APPROACH
Our team of professionals will begin with understanding your business, your team and your culture and complete an evaluation of your organization’s claims practices. We will then identify and quantify the cost of risk to provide recommendations and assist with implementing processes and approaches to mitigate costs.
The AHT Insurance Claims Advocacy Team can support your needs by:
VALUE GROWTH
Targeting loss costs in Property, Casualty, Management Liability and other exposures through identification of key risks, improving the decision-making process, enhancing communications with external stakeholders and increasing the focus on cost driver
PROFITABILITY
Increased client return on investment from vendors and insurance policies and increasing operational efficiency
CONTINUITY
Enabling claims cost mitigation best practices
